Cheval's customer survey shows strong satisfaction with product development, engineering expertise, customer support and logistics.

Building on previous year's surveys and listening to our clients, the Cheval group has again made strides improving our clients satisfaction.

The Cheval Client Satisfaction Survey was carried out with Cheval's customers from the fourth quarter of 2009 to January 2010. The overall aim of the survey was to establish a measurable baseline of client satisfaction relating to key areas of Physical Quality of Product, Technical and Customer Support.

Among the top reasons clients chose Cheval as their 19" ODM/OEM manufacturer were: Assistance in new product development, willingness to accept customization requests, response to order acknowledgment, and accuracy of invoice and shipping documents. Some of the feedback we received:

"Very responsive. Good quality." - Project Manager, US based multinational company in IT infrastructure sector.

"Cheval has continued to support in a world class way. Great partnership. Thanks." - Director Supply Chain Management, US based multinational company in IT infrastructure sector.

Cheval's internationally accepted products have supported the global IT infrastructure and telecommunications sectors for the past 20 years. Our client base is drawn from the world's leading multinational firms, with our ODM/OEM work widely recognized for quality, cost and reliability. Our Cheval branded products have gathered a strong and growing global following. The group's three world class manufacturing companies, Cheval Electronic Enclosure, Cheval Technology and AegisTek Corporation, are supported by some 800 employees, R&D facilities and logistic support team allowing us to export to 16 markets across six continents.

We would like to know what you think of our products and services. To participate in Cheval's Client Satisfaction Survey 2010, please click here.